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Bluecare - Staffing Challenges Impacting Care and Morale
Experience Snapshot
Bluecare partnership with E4 People
THE ISSUE
“We were struggling to find qualified, experienced RN's as we have a large number of other nursing homes and two large hospitals to compete with.”
THE SOLUTION
“E4 has assisted us by helping staff the facility, giving our staff a break and our residents care.”
THE RESULT
“E4 has helped our residents with their wound care and their medication ensuring they are getting everything on time.”
TABLE OF CONTENTS
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THE SITUATION
BlueCare was struggling with a serious RN shortage due to intense competition from hospitals and other aged care facilities in
their area. Despite ongoing recruitment
efforts, many available candidates lacked the necessary experience to manage the
demanding workload.
This shortage left residents without the care they needed and placed overwhelming pressure on existing staff, negatively affecting their wellbeing and morale. An immediate solution was crucial to ease the strain, improve workplace stability, and rebuild confidence among employees and residents.
THE RESULTS
E4’s involvement significantly improved staffing, care, and facility operations by providing qualified RNs who reduced the burden on core staff and helped alleviate burnout.
This led to enhanced resident care, including timely medication management and wound care. Over time, stabilised staffing allowed BlueCare to rely less on E4, as they were able to cover more shifts internally.
Improvements
WITH E4'S INVOLVEMENT
Operational Stability
Normalising staff workloads allowed
employees to take essential breaks,
leading to better physical and mental
health. This relief from constant overwork
improved overall morale and created a
more supportive and sustainable work
environment, ensuring that staff could perform their duties effectively while maintaining their own well-being.
Improved Resident Satisfaction
Residents benefited from personalised
and timely care, particularly in critical areas such as medication administration and wound care. Additionally, reduced staffing
challenges and decreased reliance on external assistance streamlined operations, allowing for a smoother, more efficient caregiving process that prioritised resident needs.
Feedback
QUOTES FROM OUR CLIENT
“E4’s team always tried their absolute hardest to help us find the right staff, even on short notice. Throughout the process, they consistently kept us informed and responded quickly whenever we needed their support.”
“My expectations were always met with E4 as they always responded in a timely manner and they always reached out to us as to whether we are needing any help with staff or anything else."