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RSL Lifecare - Urgent Leadership Needed to Restore Stability in a Regional Facility
RSL Lifecare partnership with E4 People
THE ISSUE
“Being a regional area, the home had certain challenges when a resignation was handed in."
THE SOLUTION
“E4 were very responsive, knew exactly what we wanted in the home (done through a detailed job/candidate brief) and were able to accommodate the request fast but to a high-quality calibre candidate.”
THE RESULT
“We've been able to have management available in a home to provide support immediately increasing stability of the home.”
THE SITUATION
E4 People stepped in with speed, precision and quality.
E4 People have partnered closely with RSL Lifecare to provide a tailored solution. A thorough understanding of the home's unique needs allowed for targeted candidate sourcing.
Through transparent communication and a fast but high-quality recruitment process, E4 placed an exceptional leader in the facility. This leader immediately address operational challenges and provided the support needed to bring calm, structure, and confidence to staff and residents
THE RESULTS
Stability was re-established through skilled leadership. leading to improved outcomes for both staff and residents.
E4 People stepped in to address the leadership gap by placing an experienced Facility Manager who not only enriched the overall work and living environment.
This proactive step resulted in greater resident satisfaction, a more supported workforce, and seamless alignment with RSL lifecare's values. E4's efficiency and professionalism left a mark on the RSL Lifecare team, helping them navigate this transitional phase without disruption
WITH E4'S INVOLVEMENT
Operational Stability
The introduction of an experienced Facility Manager (FM) brought much-needed calm and order to the home, creating a more stable environment for both staff and residents.
Improved Resident Satisfaction
Another FM placed by E4 quickly became well-loved by residents.
This leader aligned the home with RSL Lifecare’s values, fostering a supportive and
cohesive culture among staff and residents alike.
QUOTES FROM OUR CLIENT
“The residents love him (the new FM). And because of him, this home is much more aligned with everything to do with RSL lifecare.”
“Very transparent and had excellent communication throughout the whole recruitment process.”
When the Facility Manager came in it was really chaotic and the FM has brought in a sense of calm and stability in the facility.”